Omanzz Marketing Services (OPC) Private Limited

Welcome to the official website of Omanzz Marketing Services (OPC) Private Limited (“Company”, “we”, “our”, or “us”). By accessing or using our website and purchasing our products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Company Information

Omanzz Marketing Services (OPC) Private Limited
Second Floor, Plot No. 14, New Vasavi Colony,
Kakaguda, Karkhana, Secunderabad,
Telangana – 500015, India

Business Activity: Sale and marketing of handicraft items and activities allied thereto.

2. Acceptance of Terms

By accessing our website or placing an order, you confirm that:

  • You are at least 18 years of age, or using the website under supervision of a legal guardian.
  • You agree to comply with these Terms and Conditions.
  • You provide accurate and complete information during purchase.

If you do not agree with these terms, please do not use our website.

3. Products and Services

  • We sell handicraft items and related products through our website.
  • All products are subject to availability.
  • We reserve the right to discontinue or modify any product without prior notice.
  • As handicrafts are often handmade, slight variations in color, design, size, and finish may occur. These are not considered defects.

4. Pricing and Payment

  • All prices are displayed in Indian Rupees (INR) unless stated otherwise.
  • Prices are subject to change without prior notice.
  • Applicable taxes and shipping charges will be added at checkout.
  • Payment must be made in full before order dispatch.
  • We reserve the right to cancel any order in case of pricing errors or suspected fraudulent transactions.

5. Order Confirmation and Cancellation

  • An order confirmation email does not guarantee acceptance of the order.
  • We reserve the right to cancel or refuse any order at our discretion.
  • Orders can be cancelled before dispatch. Once shipped, cancellation is not permitted.

6. Shipping and Delivery

  • Delivery timelines are estimates and may vary due to location or unforeseen circumstances.
  • We are not responsible for delays caused by courier services or force majeure events.
  • Risk of loss and ownership of products transfer to the customer upon delivery.

7. Returns and Refunds

  • Returns are accepted only for damaged, defective, or incorrect products.
  • Customers must notify us within [X] days of delivery with proof (images/videos).
  • Products must be unused and in original packaging.
  • Refunds will be processed after verification and may take 7–10 business days.
  • Customized or special-order items are non-refundable.

8. Intellectual Property

  • All website content, including text, images, logos, graphics, and design elements, are the property of Omanzz Marketing Services (OPC) Private Limited.
  • Unauthorized reproduction, copying, or use of any material is strictly prohibited.

9. User Responsibilities

You agree not to:

  • Use the website for unlawful purposes.
  • Upload harmful or malicious content.
  • Attempt unauthorized access to our systems.
  • Misuse payment systems or engage in fraudulent activities.

10. Limitation of Liability

  • We are not liable for indirect, incidental, or consequential damages arising from the use of our website or products.
  • Our maximum liability shall not exceed the amount paid for the product purchased.

11. Privacy

Your use of our website is also governed by our Privacy Policy. We are committed to protecting your personal information.

12. Force Majeure

We shall not be held responsible for delays or failure in performance caused by events beyond our reasonable control, including natural disasters, strikes, governmental actions, or supply chain disruptions.

13. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Secunderabad, Telangana.

14. Amendments

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on the website.

15. Contact Us

For any questions regarding these Terms and Conditions, please contact:

Omanzz Marketing Services (OPC) Private Limited
Second Floor, Plot No. 14, New Vasavi Colony,
Kakaguda, Karkhana, Secunderabad,
Telangana – 500015, India